Support

Email us at:

Please include:

• Your name.
• Device model.
• App version.
• Whether you are using guest mode or an account.
• Course name if the issue relates to GPS, maps or scorecards.
• A short description of what happened.
• Screenshots if helpful.

You can delete your account inside the True Par app:

1. Open True Par.
2. Go to Settings.
3. Tap Delete account.
4. Confirm deletion.

This removes your profile, saved rounds, saved courses and local app data. Deleting your account also removes your login, user-owned cloud records and private media, while limited safety, fraud, transaction or legal records may be retained where required.

You can also request deletion by emailing support@truepar.golf with subject: Account deletion request.

True Par uses location for GPS features including live green distances, hole maps, nearby course search and shot tracking.

If GPS is not working:

• Check that location permission is enabled for True Par.
• Check that precise location is enabled if available.
• Check that your device has signal.
• Restart the app if needed.

If a course map, tee, green or yardage looks wrong, contact support with:

• Course name.
• Tee colour.
• Hole number.
• What looks incorrect.
• Any useful screenshots.

True Par Plus subscriptions are managed by Apple App Store or Google Play. To cancel, restore or manage a subscription, use your Apple or Google account subscription settings.